Privacy Policy

At Scale Your Sales Ltd ("ScaleYourSales", "we", "us"), we're committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you use our website, apply to our programme, or otherwise interact with us. We are the data controller for the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018).

1.Information we collect

Personal information

Full name; email address; phone number; Instagram handle; country; the answers you provide in our application (your situation, goals, timeline, and budget); and billing information for payment processing.

Progress & performance data

If you enrol, data related to your participation — such as attendance, activity logs, and completion — used to support you and administer any guarantee.

Communication data

Any information you provide when contacting our team or engaging in programme-related discussions.

Information collected automatically

Device, browser, IP address, and usage data, via cookies and similar technologies (including analytics and advertising pixels).

2.How we use your information

• To review and respond to your application, and to contact you about it (by phone, SMS, email, or DM).
• To provide, run, and improve the programme and community.
• To take payment and keep records.
• With your consent or where otherwise permitted, to send you marketing about our services (you can opt out at any time).
• For security, fraud prevention, and to meet our legal obligations.

3.SMS communications

If you opt into our SMS programme, we'll send you messages about our services, updates, and offers. Message frequency may vary. You can opt out at any time by replying STOP, or by contacting us at [email protected]. Opting out won't affect your other interactions with us.

4.Legal bases

We rely on consent (e.g. optional marketing), performance of a contract (delivering the programme), legitimate interests (running and promoting our business, responding to applications, security), and legal obligation (e.g. accounting and tax).

5.How we share information

We do not sell, trade, or rent your personal information. We share it with trusted service providers who process it on our behalf, including Tally (application forms), GoHighLevel (CRM, calls, SMS/email), Wistia and YouTube (video), and our calendar, payment, and analytics/advertising providers (such as Meta, TikTok, and Google). These providers may only use your information to perform tasks for us and are obliged to keep it confidential. We may also disclose information where required by law or in response to valid legal requests.

6.International transfers

Some providers are located outside the UK/EEA. Where personal data is transferred internationally, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations.

7.Data security & retention

We implement appropriate measures to protect your information, though no method of transmission or storage is completely secure. We retain your information only as long as necessary for the purposes in this policy, or as required by law.

8.Your rights

Under UK data protection law you have the right to access, correct, erase, restrict, or object to processing of your personal data, to data portability, and to withdraw consent at any time. To exercise these rights, contact [email protected]. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

9.Cookies & children

We use cookies for essential functionality, analytics, and advertising; you can control these through your browser and any cookie banner shown. Our services are intended for adults aged 18 and over and are not directed at children.

10.Changes & contact

We may update this policy from time to time; the "last updated" date shows when. If you have any questions or requests regarding this policy or your personal information, contact us at [email protected].